Free Shipping on $49 orders*

Shipping

Get FREE SHIPPING on qualifying $49 orders to the 48 contiguous United States*

SHIPPING RATES:

  • For qualifying orders under $49, pay only $9.95.

  • Qualifying orders over $49 are FREE within the contiguous 48 states. *See specific product detail pages and cart for additional fees on oversized, hazardous, or otherwise restricted items.

SHIPMENTS TO ALASKA AND HAWAII

Non-oversized shipments with Alaska or Hawaii destinations incur a standard $29.95 shipping charge.

ABOUT SHIPPING CHARGES

  • Orders will be shipped via ground.
  • Depending on the size and weight of the product, additional charges may apply.
  • Shipping charges are subject to change without notice.
  • Hazardous items may require additional charges and will be detailed in your checkout summary.
  • Shipping charges are based on the total amount of your order.

Order Confirmation

Once you’ve placed your order, an email will be sent containing your order number and order summary. If you do not receive an email confirming your order, please check your Shopping Cart or Account to ensure that your order was finalized. You may also want to check your spam folder or junk folder to ensure your email was not filtered.

In-stock items ship within 1-3 business days. Once your order ships, you will be sent another email with the tracking information for your package. Sometimes your shipping confirmation will find its way into your spam or junk folder.

Shipping Restrictions

Items that are noted as being shipped directly from the manufacturer are unable to be expedited or shipped outside of the continental USA. Additionally, some of these items may not be able to be shipped to a PO Box.

Damages

All damaged shipments must be reported to us as soon as possible. We will file a claim with the shipper and replace or credit as needed as soon as the claim process is complete. The length of time to complete the claim varies but is usually within 10-15 business days. Any shortages need to be reported to us as soon as possible.

In the event of any damage or shortage, all boxes and packaging regarding that order must be kept on hand until the problem has been resolved and any claims paid in full.

To report a damage or shortage, please call our Customer Service department at 1-844-537-4867.

Returns

We want you to be happy with your purchase. If your purchase does not meet your needs or expectations, you may return it within 20 days of purchase. We ask that you keep in mind the following:

  • Merchandise must be in resalable condition with original packaging.
  • We reserve the right to limit or decline returns and exchanges based on the condition of the returned product.
  • We will refund your credit card within 10 days after we receive your return in our warehouse.

In the event the item you purchased is defective, and the 20 day returns window has expired, you may be able to use an applicable warranty from the manufacturer. Returns should be sent to:

The Real Grit
2120 SW Badger Ave, Suite 6,
Redmond, OR 97756
Attn: Returns

The following items cannot be returned:

  • Any products that are considered restricted under ATF guidelines and related hazardous products, such as: bullets, firearms, ammunition, primers, gun powder (i.e. explosives or propellants), gun parts, deterrence products such as bear spray, pepper spray, and related products
  • Next-to-skin clothing, underwear, swimwear, and related products
  • Software
  • Opened first aid kits and related products
  • Portable power and batteries
  • Gas, propane and related flammables
  • Closeout, clearance, and any used sale items
  • Dehydrated foods
  • Water purification products

Information & Inventory Checks

We try to provide all the answers that we can in this portion of our web site and in the item descriptions for products. If we have missed a detail and/or you still have question please call our information line, 1-844-537-4867 or email us at customerservice@therealgrit.com. We will attempt to answer your questions as completely as possible.

Pricing & Typographical Errors

All prices are subject to change without notice. We are not responsible for typographical errors or price misprints contained on this website or in any of our ads.

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